Compare prices for Dell Dell XPS 15 9570 Computers

This machine has been nothing but trouble. Dell initially told me I didn't have a service agreement, so I was denied professional support. Turns out I actually did have one, but all the money I already spent out of pocket? Too bad, they said. They didn't even offer to extend the coverage after their mistake. The same issue has been 'fixed' three times, and after Dell kept it for a month, it's broken again. I asked for a refund, but they just shrugged it off. The OS was ruined, and none of my saved data survived—everything was corrupted. The keys either stick or don't register unless you press them just right. I'll never buy another Dell product, and I've gotten zero satisfaction from their repair process. To make things worse, I can't even talk to a real person at Amazon; I'm stuck with an automated system that gives me no personal contact. I'm disgusted and feel like I wasted $1,699 on this piece of junk.

I closed this laptop and the bottom cracked open, exposing the internal components. Now it won't charge, and Dell claims it's not covered under warranty. Looks like I'll have to pay to fix something that was the supplier's fault. Pretty disappointed since this was for work. Dell support tried but wasn't helpful. If someone from Dell could reach out, I'd really appreciate it.